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Do you ship worldwide ?

Yes, we offer worldwide shipping with free delivery to all countries!

If you encounter any issues during checkout, feel free to reach out to us directly via Instagram at @giopelino. Our team is always here to assist you.

How long does the shipping take?

Once your order is fulfilled, it typically takes 7–13 days for delivery.

Please note that shipping times may vary slightly depending on your location and customs processing. Rest assured, we strive to deliver your order as quickly as possible. If you have any concerns, feel free to contact us via Instagram at @giopelino.

What is your refund policy?

We understand the importance of ensuring a smooth shopping experience. If your order has not been delivered within 30 days from the date it was shipped, you are eligible to request a refund.

To initiate the refund process, please contact our customer support team with your order details and tracking information. Once we verify the delay, we will promptly process your refund.

Please note that refund eligibility is subject to our terms and conditions. For further assistance, feel free to reach out to us.